Perfect PM part 2
Positive attitude – meeting a problem face to face during translation is sometimes stressful for customers and colleagues. An average project manager may not withstand such pressure. Nevertheless, a project manager with a positive attitude will lead their team through difficult times. A positive attitude and ease in starting conversations make the majority of business talks go through easily and bring about measurable effects.
Good organisation skills – a translation project manager often has to cope with many situations and problems at the same time (e.g. project budget, translation editing or deadlines). In order to complete all parts of a project, its manager should be characterised by the ability of good working time organisation. Any mistakes can contribute to delay in work and in effect frustrate customers. A well-organised manager can manage tasks so that everything is carried out in an orderly and timely manner as well as results in customer satisfaction.
Flexible – in the world of translations nothing is only black or white. Between allocation of working hours, meeting customers' expectations and helping members of their team, a project manager still has many other tasks to accomplish, from the use technical solutions to the implementation of new technologies.
A good project manager:
– is flexible;
– thinks outside the box;
– is willing to make changes;
– listens to opinions of other co-workers and also put their ideas into practice;
– knows customers' needs and takes into account their advice and guidance.
Whether you look for a perfect translation project manager or want to become one yourself, remember these essential attributes which a good manager ought to have.
Do you agree with such a characterisation of an ideal translation project manager?